Our mission is to help organizations identify all areas where improvement can be achieved through high quality, value-added, services.  We aim at exceeding customer expectation by finding meaningful solutions, offering best practices, and helping create a high-performing, transparency-driven organization. 

Services

Our process improvement team works directly with the governing body and management to provide an objective third-party analysis of current services and systems as well as find inefficiencies and make recommendations for positive change. 

Services 

• Performance Audits 

• Business Process Analysis (BPA) 

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For those organizations just starting the performance measurement journey, we can help build a solid performance measurement foundation.  For established systems, we can assist with assessing weaknesses and formulating recommendations to create a more robust system. 

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Services 

• Performance Measures Development 

• Performance Measurement System Implementation 

• Performance Data Reliability  

• Performance Management Training    

• Performance-Based Budgeting (PBB)  

Risks are governed with effective controls, and controls are foundational to an organization reaching its full potential. We help organizations identify risks that can have an impact on the achievement of their mission and we assess the controls in place to mitigate risk and make recommendations when weaknesses are found.  

Services 

• Enterprise Risk Assessment (ERA) 

• Internal Controls Assessment and Testing 

• Internal Audit Planning  

• Policies and Procedures Development 

Through outsourced, co-sourced or temporary staffing arrangements, PSPA helps organizations secure independent assurance that risk management, governance, and key internal control processes are operating effectively and are in compliance with applicable laws, regulations, policies, and procedures. 

Services 

• Compliance/Regulatory Audits 

• Fraud Prevention and Fraud Audits 

• Quality Assessment Reviews (QARs) 

• Governance Reviews  

• Internal Audit Outsourcing, Co-Sourcing and Temporary Staffing