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Performance Audits Performance audits consist of an evaluation of the economy, efficiency and effectiveness of government, departments, programs, services and functions. Through this process, organizations can identify cost savings, service gaps and overlaps, duplicate and underused services that could be reduced or eliminated. Examples of solutions/outcome that have resulted from our work include – Organizational restructuring Consolidation and/or sharing services Reduced service gaps or duplication in services Improved performance measurement system Balanced staffing levels to workload and improved workforce planning Enhanced compliance with policies, ordinances, rules and laws Improved productivity and efficiency through use of technology Outsourcing or insourcing solutions Alternative funding sources Operational Assessments and Business Process Analysis (BPA) Operational assessments and business process analyses focus on understanding a particular process and its constituent subprocesses, followed by either a redesign and improvement of the process or alterations in the process that results in increased output and quality. Through mapping of the current state, a BPA describes the processes involved, parties participating, manual and automated activities, information exchanged and documents produced. It allows Operational assessments and BPAs allow the comparison of current and future state and the analysis of performance gaps. This methodology can be used to – Deliver a confident business case that justifies moving forward with the acquisition or selection of enterprise software or technology upgrades by clean up the current state and implement process improvements that will maximize the benefit of the upgrades. Locate bottlenecks or problematic areas such as unnecessary forms or duplicative elements that cause delays, lost time, resources, and ultimately affects service levels, quality and economy, and identify solutions. Analyze individual actions, documents and data involved in a process and their value-add. Record implicit knowledge, capture and record manual or undocumented processes.

Performance Audits Performance audits consist of an evaluation of the economy, efficiency and effectiveness of government, departments, programs, services and functions. Through this process, organizations can identify cost savings, service gaps and overlaps, duplicate and underused services that could be reduced or eliminated. Examples of solutions/outcome that have resulted from our work include – Organizational restructuring Consolidation and/or sharing services Reduced service gaps or duplication in services Improved performance measurement system Balanced staffing levels to workload and improved workforce planning Enhanced compliance with policies, ordinances, rules and laws Improved productivity and efficiency through use of technology Outsourcing or insourcing solutions Alternative funding sources Operational Assessments and Business Process Analysis (BPA) Operational assessments and business process analyses focus on understanding a particular process and its constituent subprocesses, followed by either a redesign and improvement of the process or alterations in the process that results in increased output and quality. Through mapping of the current state, a BPA describes the processes involved, parties participating, manual and automated activities, information exchanged and documents produced. It allows Operational assessments and BPAs allow the comparison of current and future state and the analysis of performance gaps. This methodology can be used to – Deliver a confident business case that justifies moving forward with the acquisition or selection of enterprise software or technology upgrades by clean up the current state and implement process improvements that will maximize the benefit of the upgrades. Locate bottlenecks or problematic areas such as unnecessary forms or duplicative elements that cause delays, lost time, resources, and ultimately affects service levels, quality and economy, and identify solutions. Analyze individual actions, documents and data involved in a process and their value-add. Record implicit knowledge, capture and record manual or undocumented processes.

Performance Audits Performance audits consist of an evaluation of the economy, efficiency and effectiveness of government, departments, programs, services and functions. Through this process, organizations can identify cost savings, service gaps and overlaps, duplicate and underused services that could be reduced or eliminated. Examples of solutions/outcome that have resulted from our work include – Organizational restructuring Consolidation and/or sharing services Reduced service gaps or duplication in services Improved performance measurement system Balanced staffing levels to workload and improved workforce planning Enhanced compliance with policies, ordinances, rules and laws Improved productivity and efficiency through use of technology Outsourcing or insourcing solutions Alternative funding sources Operational Assessments and Business Process Analysis (BPA) Operational assessments and business process analyses focus on understanding a particular process and its constituent subprocesses, followed by either a redesign and improvement of the process or alterations in the process that results in increased output and quality. Through mapping of the current state, a BPA describes the processes involved, parties participating, manual and automated activities, information exchanged and documents produced. It allows Operational assessments and BPAs allow the comparison of current and future state and the analysis of performance gaps. This methodology can be used to – Deliver a confident business case that justifies moving forward with the acquisition or selection of enterprise software or technology upgrades by clean up the current state and implement process improvements that will maximize the benefit of the upgrades. Locate bottlenecks or problematic areas such as unnecessary forms or duplicative elements that cause delays, lost time, resources, and ultimately affects service levels, quality and economy, and identify solutions. Analyze individual actions, documents and data involved in a process and their value-add. Record implicit knowledge, capture and record manual or undocumented processes.

Performance Audits Performance audits consist of an evaluation of the economy, efficiency and effectiveness of government, departments, programs, services and functions. Through this process, organizations can identify cost savings, service gaps and overlaps, duplicate and underused services that could be reduced or eliminated. Examples of solutions/outcome that have resulted from our work include – Organizational restructuring Consolidation and/or sharing services Reduced service gaps or duplication in services Improved performance measurement system Balanced staffing levels to workload and improved workforce planning Enhanced compliance with policies, ordinances, rules and laws Improved productivity and efficiency through use of technology Outsourcing or insourcing solutions Alternative funding sources Operational Assessments and Business Process Analysis (BPA) Operational assessments and business process analyses focus on understanding a particular process and its constituent subprocesses, followed by either a redesign and improvement of the process or alterations in the process that results in increased output and quality. Through mapping of the current state, a BPA describes the processes involved, parties participating, manual and automated activities, information exchanged and documents produced. It allows Operational assessments and BPAs allow the comparison of current and future state and the analysis of performance gaps. This methodology can be used to – Deliver a confident business case that justifies moving forward with the acquisition or selection of enterprise software or technology upgrades by clean up the current state and implement process improvements that will maximize the benefit of the upgrades. Locate bottlenecks or problematic areas such as unnecessary forms or duplicative elements that cause delays, lost time, resources, and ultimately affects service levels, quality and economy, and identify solutions. Analyze individual actions, documents and data involved in a process and their value-add. Record implicit knowledge, capture and record manual or undocumented processes.